Chaplain

Hospital Services
Chaplains and volunteers from a variety of religious traditions are available to offer pastoral support and prayer to patients and families. If you prefer, we will assist you in contacting representatives of your own religious tradition. Chaplains are present at The Nebraska Medical Center Monday through Friday from 8:00 a.m. to 4:30 p.m. and on Tuesday, Friday and Sunday nights from 7:30 p.m. to 8:00 a.m. When not on campus, a chaplain is available on-call and can be reached through the hospital operator.

University Hospital
Devotional materials are available in the surgery and AICU waiting rooms and in the meditation room, located in room 6414 (Level 6 of the hospital, to the right of the main elevators as you exit them). Mass is offered on Tuesday at 10:00 a.m. in the meditation room.

Clarkson Hospital
St. Luke's Chapel is located on Level 1, main corridor, and is open 24 hours a day. Persons of all religious faiths are welcome to use it for prayer and meditation.

Services are televised on channel 2 and religious music is played at other times. The Pastoral Care office is located on Level 1, office #1872. The telephone number is (402) 552-3219.

View the Nebraska Medical Center Prayer & Mass Service Schedule.

Patient Relations

If you have questions or concerns about your stay, The Nebraska Medical Center Patient Relations Services will help you. We encourage you to share your concerns directly with supervisors or managers of the particular area you have concern with. You may also contact the Patient Relations Office directly. If, at any time, you believe that any of the rights afforded to patients have not been fulfilled, contact the Patient Relations Office at extension 9-8158. Sharing a concern will not affect your access to care now or in the future.

Social Work

Illness can cause a major change in your life and the lives of your family. The hospital social workers are trained to help you and your family through supportive counseling to adjust to the changes, which may include emotional, physical, social or financial difficulties. The social workers are also available to assist you in making plans for after your discharge from the hospital. They may help you locate services you have never needed before and don't know where to find.

Other ways they may help you include:

• Setting up nursing visits and medical equipment in the home
• Ordering meals to be delivered to the home
• Placement in a nursing facility
• Finding housing, meals or transportation while you or a loved one are being treated here
• Locating agencies which provide financial assistance
• Help in preparing an advance directive

Social work services are available to all The Nebraska Medical Center patients and families; there is no charge for a consultation. If you would like to talk with a social worker, ask your nurse to call (402) 559-4420 at The Nebraska Medical Center University or (402) 552-3146 at The Nebraska Medical Center Clarkson.

Volunteer Services

The Nebraska Medical Center has a diverse group of individuals who generously share their time and talents with you as hospital volunteers.

The Nebraska Medical Center volunteers can be identified by their red colored jackets or polo and volunteer nametags.

For assistance from these services, please call extension 9-4197.

Your Comments

At The Nebraska Medical Center we have made a commitment to provide outstanding service. Each employee is dedicated to giving their best effort. Dedication to providing the highest quality care includes hearing your opinion of the care you receive. Please do not hesitate to share your thoughts, either with a member of your healthcare team, your patient relations representative or through our confidential survey which you will receive by mail shortly after you are discharged.

you for choosing The Nebraska Medical Center.